FAQ's (continued)
11. Why
doesn't the email address fit in the box?
-Make sure you are entering
the email address in the "Recipient's email address" box, and not the "Recipient's
Name" box. The "Name" box only takes 28 characters, but the "Address" box is much
longer.
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12.
How can I keep from receiving copy notifications?
-If you wish not to
receive copies of the cards that you send, please make sure that the box beside
"Please send me a copy of this card" does not have a checkmark in it. Clicking
on the box will remove the checkmark and you will not receive a copy of the card.
-If you choose the option "Please notify me when the recipient views this
card", you will receive a copy notification regardless. The copy notification
will allow you to have a record of the card in case of any errors in delivery.
Please note that receiving a copy of the card does not mean that the recipient
has not received the card.
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13.
How do I delete an ecard I have sent?
-Unfortunately, once you have sent
an ecard you cannot take it back.
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14. How do I correct an email address after I have sent
an ecard?
-Unfortunately, once you've sent an ecard, you cannot take it
back anymore. If you checked the option to get your own copy of the ecard you
sent, you can re-send the ecard to the correct address by using your email to
send a copy of the ecard's address, which looks like:
"http://www.atomflash.com/cards/box1234c/abc2abcdefghij.htm"
to
the correct recipient. You can get the ecard address from the email notifications
we sent you after you sent the ecard. Or, you can always return to the Atomflash
index page and send the ecard again to the correct recipient.
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15. Where can I find My Address Book?
-You must be a registered Atomflash member to use the Address Book. You can
find your address book under the user tools on the left side of the index page.
If you are not yet a member and want to be one, click
here.
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16.
How do I add someone to My Address Book?
-To add a name into your Address
Book: You must be signed in before accessing your Address Book. Open your Address
Book by clicking on the 'My Address Book' link. Click on the 'Add' button located
at the left side of the My Address Book page. Fill up the form. Don't forget to
enter the email address of your new contact. After filling it up, click the 'Add'
button at the bottom part of the form.
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17. How do I add a reminder to My Reminders tool?
-You must be signed in before accessing your My Reminders tool. Open your My Reminders
by clicking on the 'My Reminders' link. Click on the 'Add' button located at the
upper left side of the My Reminders page. Fill up the form. Your reminder will
automatically be added to the My Reminders page. To edit, click on the 'edit'
button beside the reminder to be edited. To delete, check the box beside the reminder
to be deleted and click on the 'delete' button.
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18. Why do i get an error page after adding
a reminder?
-There are two possible ways why you can't add your reminder:
You might not have filled up all the required fields. Click the 'back' button
and complete the form. Another possibility is you might not have signed in yet.
Sign in by clicking on the 'Sign in' buttons under the user tools on the index
page. If you're not a member yet, click here to register.
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19. Can I add an event on the calendar
page?
-You can only access this page to view holidays and events of the
month. A link to other months is located at the bottom of the page. If you want
to add your own personal events and ocassions, go to My Reminders page and add
a reminder to the date of the event or ocassion.
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20. How do I subscribe/unsubscribe to
the Atomflash newsletter?
-Atomflash members have the option to receive
updates, featuring news on your favorite ecards or services.
-Once you register
to become a member, check the box beside the option 'I want to receive newsletters
from Atomflash' found on the 'Be a member' page.
-If you are already a member
but are not currently receiving the newsletter, sign in to access your profile
page and change your newsletter receiving options.
-To unsusbcribe your newsletter,
click on the unsubcribe link located at the bottom of your newsletter. This will
automatically unsubscribe you from our mailing list. -You can also sign in and
go to My Options to remove the check mark beside the 'I want to receive newsletters
from Atomflash' option.
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21.
Can I get a virus from Atomflash ecards?
-There is no way you can get
a computer virus from Atomflash ecards. The ecards are viewed over the Internet
with your web browser. The notifications you receive in your e-mail are only small
text messages with a hyperlink to your ecard, and they do not contain any attached
files.
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For any other questions, please click
here. |
